Support access

Access support connected to your referral or service

Access practical resources and request support available through your participating organization or service line.

If you have been referred, onboarded, or approved for support, use the options below to explore resources or request the appropriate next step.

Request support Explore wellbeing resources

Not sure whether your referral is active? You may still submit a request. Eligibility and available services will be confirmed before scheduling.

Humanitarian and operational wellbeing

Support shaped around the work and the need

Practical, human-centered support for staff, volunteers, leaders, field personnel, and deployed teams working across disaster response, humanitarian operations, community recovery, crisis services, emergency settings, and other high-pressure environments.

Depending on the referral and service arrangement, support may include readiness orientation, brief non-emergency wellbeing consultation, psychoeducation and coping strategies, resource navigation, transition or re-entry support, leader consultation, or connection to appropriately licensed or local care.

Support request

Request the appropriate next step

Provide only the information needed to identify your referral or service pathway. The format and duration of support are confirmed after review.

Name *

Email *

Participating organization or service line *

Your role or team

Optional

Current country or region

Optional

How are you connected to this support? *

Who referred or directed you?

Optional — provide a person's name, team, or department

What kind of support are you requesting? *

Keep this brief. Do not describe a traumatic event or include clinical, patient, or case details.

Preferred contact method *

Phone number

Optional

Do not include clinical details, descriptions of traumatic events, protected health or case information, or urgent safety concerns. This form is not continuously monitored and should not be used for emergencies.

I agree to be contacted about this support request and understand that submitting it does not create or confirm an appointment.

Before high-intensity work

For staff and volunteers

— Identify personal signs that capacity is narrowing and the support you would use first.
— Plan for medication, sleep, food, communication, and continuity of existing care.
— Know the team's emergency, safeguarding, and wellbeing pathways before high-intensity work or activation.

For leaders and teams

— Set realistic role, shift, rest, and communication expectations.
— Name check-in owners and escalation routes before demand rises.
— Orient peer champions to boundaries: notice, listen, support, connect—not treat.

During operations

For staff and volunteers

— Use brief recovery practices repeatedly rather than waiting for ideal downtime.
— Notice cumulative changes in sleep, irritability, concentration, isolation, or functioning.
— Ask for support early; difficulty after sustained exposure is not evidence of failure.

For leaders and teams

— Use predictable check-ins tied to workload and concrete next steps.
— Rotate exposure and protect recovery when operations allow.
— Respond to repeated distress as both a human need and an operating-system signal.

After activation or deployment

For staff and volunteers

— Expect transitions to take time; returning to ordinary routines may initially feel unfamiliar.
— Restore routine, connection, rest, and existing care without forcing disclosure.
— Seek additional support when distress persists, intensifies, or disrupts safety or functioning.

For leaders and teams

— Plan transition and follow-up before a role, activation, or deployment ends—not after contact is lost.
— Offer voluntary support without compulsory emotional processing or one-size-fits-all debriefing.
— Capture operational lessons separately from confidential individual support.

Support by location

Find support where you are

Emergency, crisis, health, and humanitarian resources vary by country and current location.

United States

Immediate danger or medical emergency: call 911 or go to the nearest emergency department.
Suicide or emotional crisis: call or text 988.
Disaster-related distress: call or text the Disaster Distress Helpline at 1-800-985-5990.
Organization-connected support: follow the emergency pathway provided by your participating organization.

Verify United States resources

International

For immediate danger or a medical emergency, contact the emergency services available in your location or follow your organization's emergency procedures.

Find a verified local helpline Find a Red Cross or Red Crescent National Society Open humanitarian coordination information

Humanitarian coordination information supports field awareness and leadership. It is not an individual emergency or mental-health crisis service.

Local services can change. Confirm urgent information through local authorities or your organization's emergency procedures.

Field Brief · Issue 001

Make the check-in operational

A useful check-in is brief, predictable, connected to a next step, and never asks a peer to become a therapist.

Published 2026-08-24

For leaders

— Name when check-ins happen, who initiates them, and how concerns move to additional support.
— Ask about workload, sleep, exposure, connection, and what would make the next shift more sustainable.
— Treat recurring distress as information about the operating environment, not only individual coping.

For teams

— Use plain language: what is taking the most energy, what is helping, and what support would be useful now?
— Peer support can notice, listen, normalize, and connect; it should not diagnose, investigate, or provide treatment.
— Escalate urgent safety or medical concerns through the response's established emergency pathway.

Update model: Field Briefs are concise, dated, source-linked updates. Evergreen phase guidance changes only after evidence review; weekly briefs may add timely tools or lessons without silently rewriting the core model.

Sources & evidence

Authoritative guidance, translated for field use

Reviewed August 24, 2026. Links open the publishing organization so readers can verify the source directly.

World Health Organization

Psychological first aid: Guide for field workers

Humane, supportive, practical help that respects dignity, culture, and capacity.

Open source

IFRC Reference Centre for Psychosocial Support

Caring for Volunteers: A Psychosocial Support Toolkit

Preparing and supporting volunteers before, during, and after crisis work, including peer support.

Open source

Centers for Disease Control and Prevention

Humanitarian Aid Workers — CDC Yellow Book

Pre-travel preparation, field risks, secondary trauma, long hours, and post-deployment re-entry.

Open source

Substance Abuse and Mental Health Services Administration

First Responders and Disaster Responders Resource Portal

Stress management, compassion fatigue, and responder support across disaster phases.

Open source

World Health Organization

Doing What Matters in Times of Stress

Short, evidence-informed self-help practices for grounding and coping with adversity.

Open source

Scope, privacy, and urgent support

Privacy, confidentiality, documentation, and applicable limits are explained before services begin. Requirements may vary by service, law, professional standards, organizational agreements, and immediate safety considerations.

Available LCSW support may include brief wellbeing consultation, psychoeducation, needs identification, resource navigation, risk-aware referral, and consultation with leaders or teams when included in the service arrangement. It does not imply emergency coverage, case management, diagnosis, or ongoing psychotherapy.

This request pathway is not continuously monitored and should not be used for emergencies. These resources provide education and preparation; they do not replace local emergency services, medical evaluation, organizational incident procedures, or individualized care. Any clinical service requires separate confirmation of consent, jurisdiction, licensure, privacy, and the applicable organizational agreement.

Request support About organizational support